COMMUNICATIONS
Virtual Office for your company to work, communicate and collaborate – at home or in the office.
- HD video calls & conferences
- Create conferences for up to 24 participants, talk without any time limit, record your calls, and change backgrounds.
- Chats
- Private and group chats – a quick and easy way to discuss ideas and share files.
- Worktime tracking
- Your team can start/pause/finish their working day using an online time clock built into Bitrix24.
- Online documents
- Cloud storage
- Work reports
- Calendar
- Workflow automation
CRM
Packed with Client management, Customer support, and Marketing automation features, Bitrix24 CRM is a digital sales suite.
- Lead acquisition
- Generate leads via multiple channels: web forms, live chats, phone calls, or social media, and have them added to your CRM automatically.
- Lead management
- Use our built-in lead scoring tool to see which prospects your sales reps need to focus on and assign them automatically.
- Sales automation
- Dozens of sales and marketing automation rules and triggers to save you time and money.
- Quotes & invoices
- Sales center
- Marketing analytics
- Customer support
- CRM store
TASKS & PROJECTS
Set tasks, Receive work reports, and Manage projects online with the ultimate “get things done” tool from Bitrix24.
- Workload management
- Monitor the project activity, receive work reports, and distribute workload more evenly.
- Task templates & automation
- Save time on recurring tasks by automating them (e.g., “daily SEO report”).
- Visual project management
- Printable Gantt charts, customizable Kanban boards, and plenty of other visual representations for your projects.
- Task dependencies
- Project workgroups
- Time tracking
- External users
- KPI & task efficiency
CONTACT CENTER
Any and every tool you may need for quick and efficient communication with your clients.
- Telephony
- Set up your own call center with smart routing and call tracking.
- Live chatPlenty of advanced settings, including customizable chatbots, canned replies, and more.
- Contact forms
- Customizable contact, feedback and callback request forms for your website.
- Social media
- Messengers
- Classic helpdesk
- SMS
SITES & STORES
A template-based website builder allowing you to create beautiful Websites, Landing pages, and Online stores.
- Website builder
- Pick one of our industry-specific templates and build your own site on top of it.
- No coding skills required whatsoever.
- Online store
- Create and publish your online store.
- Keep track of your sales, manage stock, and accept payments.
- SEO-ready
- Your websites are pre-optimized and SEO-friendly with minimal tweaks required from you.
- Landing pages
- Free hosting
- Custom domain name
- Responsive design
- Superblocks