Mach Tech offers a comprehensive suite of IT services, ranging from custom website development and web engineering to the implementation, automation, and end-to-end integration of complex CRM systems.
On February 1, 2021, we embarked on a journey with a clear vision: to transform the digital culture of Armenian businesses.
Our mission is to elevate the interaction culture between businesses and their clients by delivering exceptional, tailor-made CRM solutions and high-performance website development services. We aim to empower companies of all sizes to streamline their operations, optimize customer experiences, and maximize their potential for long-term sustainable growth. Our focus is to engineer seamless, cutting-edge digital products, from custom websites to advanced CRM systems that perfectly align with each client's unique operational needs.
Experience has taught us that the only path to achieving real, measurable results is through a highly individualized approach. All our projects and digital frameworks are meticulously engineered to match your business's distinct workflows and strategic objectives, allowing you to leverage the full power of technology.
On February 1, 2021, we embarked on a journey with a clear vision: to transform the digital culture of Armenian businesses.
Our mission is to elevate the interaction culture between businesses and their clients by delivering exceptional, tailor-made CRM solutions and high-performance website development services. We aim to empower companies of all sizes to streamline their operations, optimize customer experiences, and maximize their potential for long-term sustainable growth. Our focus is to engineer seamless, cutting-edge digital products, from custom websites to advanced CRM systems that perfectly align with each client's unique operational needs.
Experience has taught us that the only path to achieving real, measurable results is through a highly individualized approach. All our projects and digital frameworks are meticulously engineered to match your business's distinct workflows and strategic objectives, allowing you to leverage the full power of technology.
About Us
Services
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Our team of experienced developers works closely with clients to understand their specific requirements and design a CRM system that aligns with their business processes. We specialize in developing feature-rich, user-friendly, and high-performance CRM solutions. -
We ensure the seamless integration of your CRM system with other essential tools and platforms, such as marketing tools, sales analytics, call centers, and customer support systems. This integration optimizes your workflow and centralizes your data on a single platform, enabling better and more informed decision-making. -
In today’s mobile-driven world, we provide a mobile CRM application that allows your team to instantly access critical customer information. This increases productivity and responsiveness, leading to improved customer satisfaction. -
We facilitate the smooth transfer of your existing customer data to a new CRM system. Our expertise ensures that all your data is accurately migrated and easily accessible within the new system. -
Our consultants work closely with your team to identify pain points, opportunities, and growth strategies related to customer relationship management. We provide guidance on optimizing CRM usage to help you achieve your business objectives. -
We provide ongoing CRM support to ensure the stable and efficient operation of your system. Our support team promptly assists with troubleshooting, system updates, and performance optimization, ensuring minimal downtime and smooth daily operations. By offering timely assistance and continuous maintenance, we help your team focus on core business activities while maintaining a reliable and secure CRM environment. -
Our team deliver end to end web engineering tailored to your business needs, building high performance platforms from corporate landing pages to complex e commerce infrastructure to ensure a strong and competitive digital presence. -
We craft intuitive, visually stunning, and user centric interfaces focused on seamless user journeys and interactive wireframes that convert casual visitors into loyal customers. -
We optimize your website's architecture, content, and authority to secure top Google rankings and drive high quality sustainable traffic that boosts your organic visibility. -
Our team conduct rigorous back-end audits to identify structural bugs, broken links, security vulnerabilities, and performance bottlenecks. Simultaneously, we deliver continuous, high tier maintenance including bespoke server and hosting configurations, regular core updates, security patching, automated daily backups, and real time troubleshooting to guarantee flawless operational efficiency and maximum up time.
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- 35Current Projects
- 180Finished Projects
- 173Happy Clients
Frequently Asked Questions (FAQ)
It completely depends on the complexity of your business processes. Implementing a basic CRM system can take around 2 weeks, while complex solutions integrated with 1C or other internal platforms typically take 1 to 3 months. We always work in stages so that you can see tangible results and start using the system from the very first weeks.
Every business is unique, and the price is calculated based on your specific operational volume and integration complexity. However, we view automation not as an expense, but as a strategic investment (ROI). It fully pays for itself within the first few months through eliminated human errors, increased sales, and hours of saved time.
We never leave you alone with the new platform. During the implementation phase, we conduct specialized training sessions for your team and provide clear, step-by-step video guides and manuals.
Absolutely, we can start with your biggest pain point. For instance, we can first streamline and automate your sales department and then gradually integrate the warehouse, accounting, or AI modules. This modular approach allows your business to adapt smoothly to changes without disrupting daily operations or straining your budget.
Yes, absolutely. We ensure a secure, seamless, and complete data migration from your legacy system (whether it is Excel, Trello, or another CRM) to the new platform. Most importantly, the process is structured in a way that your ongoing sales and customer communications are never interrupted, not even for a single day.
Bitrix24 provides a comprehensive suite of tools for sales, marketing, project management, communication, and human resources. It includes a CRM, task management, business process automation, chatbots, a website builder, a call center, online chat, and a team collaboration platform—an all-in-one solution for businesses of any size. In Bitrix24, you can also create automated scenarios using robots and triggers, saving time and reducing the likelihood of human errors.
Bitrix24 is available in Cloud and Box versions.
If you want to install the CRM system on your own server or in a data center, and fully customize the interface and functionality according to your business needs, choose Bitrix24 Box.
If you want to move your sales processes to a new CRM as quickly as possible without spending time and money on maintaining your own servers and infrastructure, Cloud Bitrix24 is the ideal solution.
If you want to install the CRM system on your own server or in a data center, and fully customize the interface and functionality according to your business needs, choose Bitrix24 Box.
If you want to move your sales processes to a new CRM as quickly as possible without spending time and money on maintaining your own servers and infrastructure, Cloud Bitrix24 is the ideal solution.
Bitrix24 offers access to 4,000+ applications through its marketplace subscription.
For example, these include integrations with 1C, telephony services, payment systems, online cash registers, Yandex Go delivery, SMS providers, Yandex.Direct, social networks and messengers, voice assistants, industry-specific CRM solutions, and much more.
For example, these include integrations with 1C, telephony services, payment systems, online cash registers, Yandex Go delivery, SMS providers, Yandex.Direct, social networks and messengers, voice assistants, industry-specific CRM solutions, and much more.
