OUR MISSION
Our mission is to revolutionize the way businesses interact with their customers by providing exceptional, customized CRM solutions. We aim to help companies of all sizes streamline their operations, enhance customer experiences, and maximize their potential for long-term success. We deliver seamless, scalable, and advanced CRM systems that meet the unique needs of each client.
- Company Background
The history of MACH TECH begins on February 1, 2022. The company’s establishment marked a significant milestone in the field of Customer Relationship Management (CRM) solutions.
In the months leading up to its creation, a team of visionary entrepreneurs, industry experts, and technologists held extensive discussions to understand market needs. Traditional CRM systems were failing to meet the evolving demands of modern businesses. Companies struggled to effectively capture, analyze, and utilize customer data to drive personalized interactions and tailored experiences. Recognizing this gap, the founders of MACH TECH set out to develop an advanced CRM platform that not only simplified customer data management but also incorporated advanced analytics and automation. - The goal was to empower businesses with actionable insights and tools that would allow them to understand their customers on a deeper level, anticipate their needs, and deliver seamless interactions across multiple touchpoints.
Positive feedback and customer success stories fueled the organization’s growth and reputation. Through its innovative CRM platform, MACH TECH has played a key role in enabling businesses to build deeper connections with their customers, drive growth, and remain competitive in an ever-changing market.
MACH TECH’s success is driven by its unwavering commitment to understanding the unique needs of each client. The company offers a range of services tailored to the Armenian market, including:
Our Certificates
Why Choose Us
- Expertise
Our team consists of experienced CRM developers, consultants, and project managers with deep knowledge of CRM technologies and industry best practices.
- Customized Solutions
We believe that one size does not fit all. Our solutions are designed to align with your business’s unique processes and objectives, enabling you to leverage the full power of CRM.
- Innovation
We stay at the forefront of CRM technology trends and innovations, offering the latest tools and capabilities that give your business a competitive advantage.
- Customer-Centric Approach
Customer satisfaction is our top priority. We work closely with our clients throughout the entire development process.
- Long-Term Partnership
Our commitment does not end with project delivery. We provide ongoing support, updates, and maintenance to ensure the optimal performance of your CRM system.
- Expertise
- Customized Solutions
- Innovation
- Customer-Centric Approach
- Long-Term Partnership
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Bitrix24 Implementation and Training
MACH TECH guides businesses through the Bitrix24 implementation process, ensuring a seamless transition and providing training to enable optimal usage.
Recognizing the diversity of local businesses, MACH TECH delivers customization and integration services, tailoring Bitrix24 features to meet specific industry requirements. - By leveraging Bitrix24’s capabilities, MACH TECH enables organizations to streamline operations, improve communication, and enhance customer engagement.
As MACH TECH has established itself as a Gold Partner, its goal is to expand its impact beyond Armenia’s borders. The company aims to become a regional leader in Bitrix24-related solutions, driving growth and innovation not only in Armenia but also in neighboring markets.
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Frequently Asked Questions
(FAQ)
(FAQ)
Bitrix24 provides a comprehensive suite of tools for sales, marketing, project management, communication, and human resources. It includes a CRM, task management, business process automation, chatbots, a website builder, a call center, online chat, and a team collaboration platform—an all-in-one solution for businesses of any size.
In Bitrix24, you can create automated scenarios using robots and triggers, saving time and reducing the likelihood of human errors.
Bitrix24 is available in Cloud and Box versions.
If you want to install the CRM system on your own server or in a data center, and fully customize the interface and functionality according to your business needs, choose Bitrix24 Box.
If you want to move your sales processes to a new CRM as quickly as possible without spending time and money on maintaining your own servers and infrastructure, Cloud Bitrix24 is the ideal solution.
If you want to install the CRM system on your own server or in a data center, and fully customize the interface and functionality according to your business needs, choose Bitrix24 Box.
If you want to move your sales processes to a new CRM as quickly as possible without spending time and money on maintaining your own servers and infrastructure, Cloud Bitrix24 is the ideal solution.
Bitrix24 offers access to 4,000+ applications through its marketplace subscription.
For example, these include integrations with 1C, telephony services, payment systems, online cash registers, Yandex Go delivery, SMS providers, Yandex.Direct, social networks and messengers, voice assistants, industry-specific CRM solutions, and much more.
For example, these include integrations with 1C, telephony services, payment systems, online cash registers, Yandex Go delivery, SMS providers, Yandex.Direct, social networks and messengers, voice assistants, industry-specific CRM solutions, and much more.
