- Start right away, without long settingsMarta AI's artificial intelligence will configure CRM for your business in a matter of minutes, asking just a few questions in the chat. Do you need to change or clarify something? Just ask Marta - she will tell you where everything is, help you figure it out and will always be there.
- Manage your customer base without restrictionsCreate an unlimited number of deals, contacts, companies and compreds within CRM. The entire history of interaction with customers - correspondence, calls, purchases - will be stored in a single database and always at hand.
Sell there, where are your customers
Connect all sales channels to CRM: phone, mail, social networks, online chat and forms. Respond to customers quickly, wherever they turn!
- All messages and calls from customers get to the Contact Center: you no longer need to check many applications
- If the client is already in your database, CRM will recognize him and open a card with a work history
Call and receive calls directly from CRM
- Rent a room or connect your telephony to Bitrix24
- All calls and conversation records will be saved in the client's card - the work history is always at hand
- Use sales scripts - improve the quality of managers' work and improve conversion
- CRM recognizes the customer when called again - automatically opens the card with contacts and history
Online booking to automate booking
Online booking in Bitrix24 automates booking and loads your resources 100%.
- Post it on the website, Telegram channels and send the entry form in messengers. The client will be able to make an appointment on his own or book a resource and pay immediately. The system of automatic confirmations and reminders will not allow customers to forget about the record, and your resources will not be idle.
The entire history of working with the client is inside the CRM
You will not forget or lose anything - all transaction information is automatically saved in the CRM card. And if the employee leaves, all the data remains with you.
Attract and retain customers
Create customer segments, send personal emails and SMS, run targeted advertising in social networks - without unnecessary transitions and efforts.
CRM marketing helps not only to attract new customers, but also to maintain the trust of existing ones, stimulating repeat purchases and strengthening loyalty.
CRM marketing helps not only to attract new customers, but also to maintain the trust of existing ones, stimulating repeat purchases and strengthening loyalty.
Push CRM will remind you in time what to do
- Will show all the tasks for today and help to plan the work
- The manager will not miss a single appeal and will not forget to schedule the next contact with the client
- The manager will easily control what the employees do and whether there are any overdue cases
AI will do all the routine work
The AI assistant will analyze the conversation and chat with the client, decipher the call recording, highlight the key points and automatically fill in the fields in the transaction. Managers can devote the saved time directly to sales.
- More resales with AIAI studies completed transactions in CRM, finds customers ready for repeat purchases and creates new deals for them. The new deal has already collected recommendations for the manager: what can be offered and how to have a conversation with the client.
- Fewer irrelevant callsIf AI identifies a call as non-targeted, it will offer not to create a deal from such a call and will remember the information for this number. Managers' time losses will be minimal.
- Sales scripts with AIUse ready-made scripts from CRM or create your own with AI. Describe in detail what the manager's conversation with the client should be like. Your requirements will be taken into account during the analysis.
- Speech analytics with AIAI analyzes the manager's conversation, assesses compliance with the script, gives recommendations for improving the dialogue and forms an average assessment of conversations for all scripts. Use this data to improve efficiency.
- Automatic casesAfter analyzing the call, AI will independently create cases based on the results of the conversation with the client. Now you will not miss important details or reminders, and the percentage of successful transactions will grow.
Full mobile CRM
Mobile CRM has everything you need for sales: customers, transactions, documents, the ability to invoice and much more. Provide customers with excellent service,
wherever you are.
wherever you are.
Working with documents in CRM
- Create and edit contracts, invoices and acts without leaving the transaction card
- Use standard document templates or upload your own
- Send invoices for payment by QR code or other methods
Warehouse accounting
CRM has everything you need for effective warehouse accounting - without restrictions on the number of goods in the catalog.
- Carry out all basic warehouse operations: arrival, receipt, movement between warehouses, inventory, write-off, sale
- Draw up warehouse documents and send them for printing directly from Bitrix24
- Use a free barcode scanner on your smartphone
Collaborations for working with external teams
Create collaborations to collaborate on projects with contractors and customers within Bitrix24.
- General project chat with all participants
- Access to tasks, files and project calendar
- Flexible access rights and data security
Work with 1C inside Bitrix24
Bitrix24 has the most advanced integration with 1C on the market. It's easy to set up, convenient to use.
- Selection of counterparties from 1C
- Two-way directory synchronization
- Synchronization of invoices, reports, transactions and orders
Powerful analytics for balanced decisions
Sales plan and reports
End-to-end analytics
BI analytics
End-to-end analytics
BI analytics
Modern CRM,
which has everything
which has everything
A full set of tools for sales growth and the entire company.
