Automation and robotization
Transform your operations by automating repetitive tasks across entire departments inside Bitrix24. No-code workflows and integrated AI handle the routine, speed up execution, and unlock your team's true productivity.
More automation -
less manual work
less manual work
Robots will do everything you tell them: set a task, send a letter or notification, control the approval of the document - and this is only a small part.
Personal Automation
- Empower your teams by automating unique, department-specific processes. From material procurement and marketing campaigns to onboarding setups and IT requests - replace manual administrative bottlenecks with structured, custom workflows that allow your employees to focus on high-value tasks.
Custom Business Process Automation
- Standardize complex organizational workflows and eliminate operational delays. Design custom multi-stage approval paths, auto-assign tasks, and trigger system notifications at every critical phase.
Automated directions in Bitrix24
- CRM & Sales AutomationAutomate lead management at every single stage of your sales funnel. Trigger automated client emails, instantly generate professional invoices, and let AI decrypt client calls to auto-fill CRM cards and optimize sales scripts.
- Advanced Task & Project ManagementLet integrated system robots assign tasks, set strict deadlines, and move client projects through visual Kanban boards. Leverage built-in AI to formulate project briefs, plan iterations, and generate actionable checklists.
Business orchestration
Connect people, processes and systems into a single high-efficiency managed ecosystem.
- Integration with external servicesConnect 1C, telephony, payment services, messengers, analytics and other tools directly to Bitrix24 - all data and processes will always be at hand.
- Full control stages of workThe system automatically tracks the transfer of tasks between departments, records deviations and notifies those responsible.
- Transparency and coordinationManagers see the full picture of the processes at any time and can make decisions quickly.
AI-Driven Business Automation
The intelligent assistant built into Bitrix24 decrypts calls, fills in CRM, analyzes managers' conversations, generates product descriptions and documents, and also gives recommendations for process optimization.
AI Agents: Your New Digital Workforce
- Deploy autonomous AI agents within Bitrix24 to manage complex, multi-layered business workflows. Operating 24/7 across your CRM, web portals, and third-party tools (including seamless 1C integration), these agents handle internal communication, update shared knowledge bases, and execute system processes to accelerate company growth.
AI-Powered Business Process Designer 2.0
- Perform typical tasks several times faster with advanced AI agents. Design, structure, and optimize your company’s workflow pipelines in an intuitive, visual builder. Let smart automation handle complex task sequences and dependencies several times faster.
No-Code RPA & Business Robotization
Automate end-to-end business processes completely code-free. Simply define your operational steps and let system robots handle execution. They instantly route tasks through your pipelines, track strict deadlines, send smart reminders, and manage document approvals automatically.
- Zero programming required - set up custom automations without developers and unlock more time to scale your business.
