Bitrix24 Threads + AI
Organize team collaboration with an electronic queue system and flexible task distribution. Built-in AI will identle bottlenecks in processes and offer solutions to improve them.
Electronic queue of tasks
Streams are a universal tool for managing the company's service functions, such as marketing, legal department, accounting, HR and others. Choose how to distribute incoming tasks:
- In turn: the next performer in the queue receives a new task
- Manually: the manager transfers the tasks to the performers
- Independently: participants analyze the tasks themselves
- Transparency and self-regulationIt is easy for employees to set tasks and track their implementation: just select a flow and fill out the template. The task will be sent to the right performer with an automatically set deadline.
- Easy adaptation to changesIn the flow, problems are revealed before they become serious. Bitrix24 will immediately notify the manager of a decrease in efficiency or overload with tasks so that he can make decisions.
Copilot in Streams
The AI assistant analyzes the efficiency of streams and identifies bottlenecks. If there are problems with the workload of departments and low productivity of employees, he will offer recommendations to improve the situation.
BI Report Builder
- Receive detailed reports on the work of your department
- Make decisions based on BI analytics data
Convenient mobile application
With the Bitrix24 mobile application, task management becomes even easier.
- Make changes, write comments, update task statuses
- Stay in touch with the team wherever you are
Online booking to automate booking
Online booking in Bitrix24 automates booking and loads your resources 100%.
- Post it on the website, Telegram channels and send the entry form in messengers. The client will be able to make an appointment on his own or book a resource and pay immediately. The system of automatic confirmations and reminders will not allow customers to forget about the record, and your resources will not be idle.
The entire history of working with the client is inside the CRM
You will not forget or lose anything - all transaction information is automatically saved in the CRM card. And if the employee leaves, all the data remains with you.
Attract and retain customers
Create customer segments, send personal emails and SMS, run targeted advertising in social networks - without unnecessary transitions and efforts.
CRM marketing helps not only to attract new customers, but also to maintain the trust of existing ones, stimulating repeat purchases and strengthening loyalty.
CRM marketing helps not only to attract new customers, but also to maintain the trust of existing ones, stimulating repeat purchases and strengthening loyalty.
Push CRM will remind you in time what to do
- Will show all the tasks for today and help to plan the work
- The manager will not miss a single appeal and will not forget to schedule the next contact with the client
- The manager will easily control what the employees do and whether there are any overdue cases
