AI in Bitrix24
The AI assistant takes care of all the routine so that you can focus on important projects. He writes texts, fills in the fields in CRM, prepares meeting summaries and offers ideas - quickly and accurately.
BitrixGPT
will connect to the dialogue
AI is ready to help you with any tasks 24/7. What used to take hours can now be done in just a few minutes
AI agent BitrixGPT
The new version of BitrixGPT 5.5 helps to work faster and gives more accurate answers.
The AI agent works on a thought model, and the dialogue with it is available in any section of Bitrix24.
  • Remembers the context and history of communication
  • Analyzes files, images and searches for information on the Internet
  • Determines which page the user works on and offers help
BitrixGPT in Messenger
  • Communicate with AI in the usual chat: ask questions, give tasks and discuss any business with him.
BitrixGPT Follow-up
Forget about useless meetings without a goal and a plan! AI will make your video calls 100% productive.
  • BitrixGPT decrypts the call record
  • Writes a resume and a meeting agenda
  • Evaluates the effectiveness of the call and gives recommendations to each participant
  • Follow-up can be paused, turned off or deleted during and after the call
AI agents
Built-in digital assistants in Bitrix24 automate daily work and reduce the load on the team. Tasks are performed faster and more accurately, and employees can focus on tasks that require professional expertise and decision-making. All this without code and complex implementations.
AI inside CRM
Artificial intelligence based on BitrixGPT analyzes chats and decrypts calls with customers, highlights key moments and fills in the transaction card in CRM without the participation of the manager.
  • Setting up CRM with AI
    The AI assistant will set up CRM for your business in just a few minutes. Just answer a few questions - and it will create a funnel of sales, stages and fields in the transaction card, taking into account your specifics. Do you want to change something? AI will make changes and show how to use everything - quickly and easily.
  • Sales scripts with AI
    Use ready-made scripts from CRM or create your own with AI. Describe in detail what the manager's conversation with the client should be like. Your requirements will be taken into account during the analysis.
  • More resales with AI
    AI studies completed transactions in CRM, finds customers ready for repeat purchases and creates new deals for them. The new deal has already collected recommendations for the manager: what can be offered and how to have a conversation with the client.
  • Fewer irrelevant calls
    If AI identifies a call as non-targeted, it will offer not to create a deal from such a call and will remember the information for this number. Managers' time losses will be minimal.
  • Speech analytics with AI
    AI analyzes the manager's conversation with the client, assesses the compliance with the script, gives recommendations for improving the dialogue and forms an average assessment of conversations for all scripts. Use this data to improve the efficiency of managers.
  • Automatic cases
    After analyzing the call, AI will independently create cases based on the results of the conversation with the client. Now you will not miss important details or reminders, and the percentage of successful transactions will grow.
AI in tasks
You no longer need to spend time thinking about and setting goals. Just say the introductory words in your own words - AI will independently generate a detailed task with a step-by-step checklist. It will also help you track your progress: read the comments and make a short squeeze so that you are always aware of what is happening.
  • AI in Lenta
    Highlight the main thing from long reports, write thanks or reasoned criticism to colleagues using AI.
  • AI in the Post Office
    Write selling letters even faster. AI knows how to better formulate a proposal and what arguments to give so that the client chooses you.
  • AI sites
    The neural network will create a beautiful website for your business in just a few minutes. Do you need to change something?
    Just ask AI to do it!
BitrixGPT in the Mobile App
AI is always at hand and ready to help wherever you are. It is useful for employees of all professions, even for those who do not need a computer to work at all.
AI model selection
AI in Bitrix24 works on its own BitrixGPT thought model, which corresponds to the leading AI models.
  • At the same time, you can always connect any popular neural network - YandexGPT, GigaChat, DeepSeek, ChatGPT and others - to use the one that is best suited for your business.
BitrixGPT subscription + Marketplace
Expand your business opportunities with BitrixGPT + Marketplace subscription!
  • Use all the possibilities of artificial intelligence with BitrixGPT: optimize work, communicate, create new and increase efficiency.
  • With a subscription you get unlimited access to BitrixGPT and ready-made solutions for your business. The catalog contains more than 4,800 applications: messengers, chatbots, online stores and other services.
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